Context
The NMP support allows users to browse articles and guides about how NMP works.
A chatbot now enables you to chat with a virtual assistant.
Knowing all the articles available, this assistant will be able to answer your questions and redirect you to the most relevant articles.
Contact the assistant
When you log on to the support platform, a chat area allows you to exchange with support assistance.
For each question, support will go through all the articles in the guide to :
- Formulate the answer and guide you through the resulting actions
- Propose a list of articles to further the given answer
If support can't find an answer to your question using the elements you've provided, feel free to contact the support team using a ticket so they can provide you with the answer.
For more information: