Introduction
Errors can occur for a number of reasons when running a journey. In order to quickly identify the problem and facilitate its resolution by the user, the journey execution bar displays clear and precise error messages.
The different error categories
Three categories of error have been identified:
| Category | Displayed message | Action |
| Errors due to improper tool handling or settings | Error details and a help link to a guide article |
Read the article if necessary and rerun once the problem has been fixed. |
| Temporary errors |
The node has encountered a temporary error or has exceeded the maximum time limit |
Restart execution. If the problem persists you will need to contact the Numberly support team |
| Technical errors | The Numberly support team can help you resolve this situation. | Contact the Numberly support team |
Conclusion
The purpose of displaying error messages in the run bar is to facilitate problem resolution and give the user more autonomy.