Introduction
When you have a question about using the tools in the Numberly Martech Platform suite, or a feature is not behaving as expected, you can send a request to the Numberly teams.
Once the requests have been made, it is possible to come and consult them.
How can I access the requests I have made to Numberly support?
Once the request has been sent, it can be tracked directly from the "My activities" tab, accessible by clicking on "[User name]" at the top right of the screen.
From the "My activities" tab you have access to all your tickets with the data associated with them. You can see the details of conversations by clicking on the subject.
How do I access all requests made to Numberly support?
It is also possible to view all tickets created within the organization to which you belong. To do this, go to "My activities" then "Organization requests" and select the desired organization from the drop-down menu.
This feature requires specific user permission: ask your administrator for details.
Conclusion
Access to the set provides an overview of requests made.