Introduction
To access the contacts in a list, select it from the Contact lists tab.
It is then possible to add one or more contacts to the list from the header of the details page.
Add a single contact manually
To add a contact to a list, select Edit contacts, then Add a contact manually.
A form opens with all the columns in the list. Mandatory fields are marked with a red asterisk.
Primary key fields are to be entered first to verify the contact's existence in the list:
- If the contact already exists, it can be edited;
- If the contact does not exist in the list, it is possible to create it.
If the list contains a "MOBILE" contact channel, it is necessary to define the phone number's country of origin in the "COUNTRY_CODE" field.
If only one country of origin has been defined at the time of list initialization, the "COUNTRY_CODE" field is filled in by default and cannot be modified.
Import contacts
It's also possible to update a list by loading a file from the Edit contacts then Import from a file button.
The file must respect the columns (name, type, presence) of the initialization file. All mandatory columns must be filled in.
When importing contacts, it is necessary to choose the type of import required to update the list. For more information on this subject, please consult the following articles:
Conclusion
In order to update a contact list without having to create a new one, it's possible to manually add a single contact or multiple contacts from a file.
To guarantee a successful update, it's important to respect the required formats and complete the mandatory columns.
In case of error, please consult the help article I have an error importing my file.