Problem
When configuring a new reference table or a custom table in the Queryly settings, the table you are looking for may not be in the drop-down list. There are several possible explanations.
Explanations
-
the table you are looking for is one of the tables linked to the CRM Data, Computed Data, Contactability or Behavioral Data criteria. It cannot be configured.
- the table you are looking for was created less than a week ago.
Solution
The list of tables is updated every week. If the table you are looking for was created less than a week ago, you can refresh the list of tables by clicking on the "Refresh" icon on the right.
Result
Refresh succeded
As soon as the update is complete :
- the icon stops loading and can be clicked again
- the last update date is updated with today's date
- the list of tables is updated in the drop-down list
If the table you are looking for is still not in the list, please contact Numberly.
Refresh in error
An error notification will indicate if the field update has failed.
Please contact Numberly to resolve the situation.