Until now, sending individual SMS messages was done exclusively through an API-based application campaign. You can now send an individual SMS message manually from the Sendingly interface, in just a few clicks, without any development or technical integration.
Why use manual sending from the platform?
No more back-and-forth with technical teams for one-off sends. Operate independently from Sendingly and be more responsive:
- Simplicity: from your configured SMS campaign, send a message by simply entering the recipient’s number.
- Personalization maintained: the personalization fields in your template are always available, ensuring a message tailored to each recipient.
- Consistent sender: the sender defined in your campaign is automatically used, without any additional configuration.
Use case examples
Customer Relations & After-Sales Service
A customer contacts you regarding an order. Instantly send them a confirmation or follow-up SMS directly from the dedicated campaign, without waiting for a batch or an automatic trigger.
Events
A participant reports that they haven’t received their event details. Resend the informational SMS in a matter of seconds, directly from Sendingly.
What’s changing for you
From the view of a configured SMS campaign, a new entry point appears to trigger an SMS send.
A form then opens with:
- The recipient's number to be entered manually
- The dynamic personalization fields linked to your template (if the template contains any)
- A preview of the final message before sending
The sender and message content are automatically pulled from your campaign. No reconfiguration required.
In summary: ready to use immediately
Manual sending is available for all SMS campaigns configured in Sendingly, for all platform users.