Context
Following the sending of a campaign, analysis by recipient gives a better understanding of the various reactions generated by the campaign (open, click, unsubscribe bounce).
The categorization of bounces indicates for each individual the reason why the message was not delivered.
Added bounce type detail
When exporting send data linked to an email or SMS campaign, a column containing the bounce type has been added: SoftBounce/Hardbounce.
This column contains the reason why the message was not delivered.
Details of each bounce reason are available here: How to export dispatch data?